Here's a document with some more information about this general issue, though it refers to a more serious failure when the blockage happens at a different step in the After Effects startup process: Īnother reason is that QuickTime can fail to initialize fully because it gets stuck loading a badly written importer component. If this is the case, then you can either turn the firewall software off or specifically allow the QT32 Server component to communicate instructions for letting a specific process communicate are different for each firewall program, so you'll have to look in the documentation for your security software for information about doing that. Sometimes the blockage is because of an aggressive firewall program, which sees the TCP communication and stops it. The fix for this to remove the blockage in communication. The next most common reason is quite different: The TCP communication with the QuickTime server is blocked, so After Effects thinks that QuickTime isn't there at all. One is the obvious one: If QuickTime 7.x is not installed, After Effects will report that QuickTime is not installed.
There are a few things that cause After Effects to report that QuickTime is not installed.
